Форум » Web Site Support

My library disappeared

 
    • Coldsheena пишет...
    • Подписчик
    • Окт 13 2011, 12:52

    My library disappeared

    ATTENTION - ALL USERS

    Nothing has been lost, we're re-sharding our database which has affected a quarter of our userbase. It may take up to 8 hours for your library information to re-appear on your profile.

    In the meantime, please ensure you are using a client which will cache your scrobbles, e.g. the Last.fm client (www.last.fm/download).

    Note: Spotify will cache your scrobbles, however quitting the app (Mac/PC client, or mobile) will delete the cache. Please make sure you keep the app open so you don't lose anything.

    This was completely an unexpected side effect of increasing the capacity of our scrobble database. Please be assured that no data has been lost!

    For more information, please read:

    http://status.last.fm/

    Thank you for your patience with this issue.



    Hi,
    My library and charts has just gone from my profile. I have my friends and the shoutbox. The total playcount is working though...Is there anyone else who expecting this issue?

    Отредактировано: Maddieman Окт 13 2011, 13:54
    • Shelleyyy пишет...
    • Пользователь
    • Окт 13 2011, 12:54
    I have just had my entire history deleted too - I wasn't even getting a play count at all until I did a listening history import through the program itself, but even then it isn't showing my charts.

    • ranza пишет...
    • Пользователь
    • Окт 13 2011, 12:54
    So did mine :(

    • [Удаленный пользователь] пишет...
    • Пользователь
    • Окт 13 2011, 12:54
    +1'd

    • EvaBat пишет...
    • Пользователь
    • Окт 13 2011, 12:55

    Mine too

    In all of a sudden, I have everything disappeared too. My charts and my loved tracks, and tracks today are not scrobbling anymore. Is this possible to be fixed?

    Wandering in the winter light
    The wicked and the sane
    Bear witness to salvation
    And life starts over again
    • [Удаленный пользователь] пишет...
    • Пользователь
    • Окт 13 2011, 12:56
    my history is gone toooo :O

    • SliverLines пишет...
    • Пользователь
    • Окт 13 2011, 12:56
    There's a lot of people including myself having this issue right now. Hopefully it'll be fixed soon and it's just a glitch.

    • lopuk пишет...
    • Пользователь
    • Окт 13 2011, 12:56

    Same here

    Talk about a fright, glad I'm not the only one.

    • Pac-M4nNL пишет...
    • Пользователь
    • Окт 13 2011, 12:56
    All my plays are gone... :L

    • gayoenich пишет...
    • Пользователь
    • Окт 13 2011, 12:57

    me too!

    everyday i played and browse my last.fm page and all of the sudden it disappear this day.
    altough i'm scrobbling right now through winamp, it still doesn't show on my profile.
    but when i "love" song, it went okay.

    • BohEmiA пишет...
    • Подписчик
    • Окт 13 2011, 12:57
    Same problem her! Like I haven't listened to anything lately.. haha..

    • mexian пишет...
    • Пользователь
    • Окт 13 2011, 12:58
    mine too :(((( what's going on?

    • old-dan-tucker пишет...
    • Пользователь
    • Окт 13 2011, 12:58
    Same here

    • ngf_ пишет...
    • Пользователь
    • Окт 13 2011, 12:58
    Same here, nearly had a fit when I saw everything deleted. I hope all history can be retrieved...

    • zorzynek пишет...
    • Пользователь
    • Окт 13 2011, 12:59
    I have no library and old weekly charts. What's next?

    Отредактировано: zorzynek Окт 13 2011, 12:59
    • Wheel_Smith пишет...
    • Пользователь
    • Окт 13 2011, 12:59
    me too........ damn:(

    • eddienumbers пишет...
    • Пользователь
    • Окт 13 2011, 12:59
    yup... me too

    • eddienumbers пишет...
    • Пользователь
    • Окт 13 2011, 12:59
    yup... me too

    • -alexandra- пишет...
    • Пользователь
    • Окт 13 2011, 12:59

    same here

    does anyone know what's wrong?

    • kwan917 пишет...
    • Пользователь
    • Окт 13 2011, 13:00
    same :(

    • Knadsen пишет...
    • Пользователь
    • Окт 13 2011, 13:00
    Happened to me as well, I really hope it'll get fixed soon.

    • corneld пишет...
    • Подписчик
    • Окт 13 2011, 13:01
    Yap, me too, I have the exact same problem.

    Also ... the loved songs is now set to 0 (zero) !!!

    Of course, I'm sure it's only some other glitch, and not a definitive problem (otherwise the TOTAL count of played songs would have been erased too ... ). Probably another server stopped working on something ?

    I say we should wait until it's solved (provided someone from the staff knows about the problem ... )

    P.S. From what I checked, all my last.fm friends do NOT have this problem (and this is really funny :-)) )

    Against stupidity, the gods themselves contend in vain.
    • Simbodruid пишет...
    • Пользователь
    • Окт 13 2011, 13:02
    dito

    • foxymagick пишет...
    • Пользователь
    • Окт 13 2011, 13:02
    me too! :(

    • BarnabasDK пишет...
    • Пользователь
    • Окт 13 2011, 13:03
    me too

    People say I live in another world - that's OK. People know me there.
Анонимные пользователи не могут оставлять сообщения. Для того, чтобы писать в форумах, пожалуйста, войди на сайт или создай аккаунт.